Capture back-of-mind know-how by narrating your next run-through while recording screen and voice. Convert the walk-through into steps, then verify by repeating only what is written. Add inputs, outputs, and definitions to prevent assumptions. Just like labeling jars in a tiny kitchen, clear names and order create fast, repeatable flow.
Reliability beats adrenaline. When clients receive the same quality every time, trust grows and referrals accelerate. A simple pre-publish checklist, a handoff script, or a customer follow-up cadence removes variance at the exact moments reputation is formed. Fewer surprises means fewer apologies, more momentum, and calmer evenings.